ISR aims for International Service Reliability. It is an information system developed and operated by RailData. It is a common tool of ISR railway undertakings for concentration and exchange information about movements of freight wagons in international traffic through a central platform. It makes possible to track both loaded and empty freight wagons and consignments across significant part of Europe.
ISR registers position and status of freight wagons. Railway Undertakings (RUs) involved in transport of the wagon or responsible for the wagon can see or get information where the wagon is and what is happening with it. Information is available on ISR web centre or is automatically sent to ISR Users with means of messages. Event information is stored for two months. Many different wagon event types are followed.
Information about movements of freight trains is stored in RTIS database (Running Train Information System). It is used mainly for advanced wagon tracking based on the real time position of trains while running. RTIS also makes train run information available to RUs through web interface and also means of data messages.
ISR collects wagon performance data (km) from some RUs and estimates distance done by wagons on behalf of other RUs using own calculation engine. Performance data are sent to interested Users and to the wagon keepers through the RSRD2 database (will be switched to the GCU Broker).
After a transport has finished, a part of the transport description as well as the first and last event is used to create an Experienced Transport Plan (ETP). For new transports running in the same relation and departing the same week day, ETPs can be used to estimate the arrival date & time (ETA).
The main sources of the wagon status information are the systems of RUs, who register wagons in their trains and send wagon movement information to ISR. A subset of the consignment note data is taken over from ORFEUS to create Transport Description. In addition, ISR gets train movement information from the Train Information System of RailNetEurope.
Central data management (CDS) ensures reception of messages, their validation, conversion as well as storage. All data like the wagon movements, transport descriptions and train running are stored in the ISR and RTIS databases. ISR web centre allows for registered Users to search in the stored data and to display different views on them. Due to strict filtering rules, RUs can access the ISR and RTIS databases, depending on their role within the transport and relation to wagon. The relationship with the customers remains within each RU. ISR Users can also receive movement information reported by other ISR RUs, forwarded by the CDS in form of Wagon Status Messages.
These messages use modern XML syntax. Messages transmission is ensured with provided FTP client software, preferably over the Hermes VPN.
RailData’s User Support Centre (USC) in Basel provides production support for ISR Users (RUs), as well as coordination between the individual suppliers for specific parts of the service.
The main benefits of ISR are:
Information for customers (on position of transports).
Wagon tracking (current position and history).
Fleet management (steering of empty wagons).
Wagon maintenance (based on wagon performance).
Hundreds of thousands of freight wagons are monitored with ISR
In average there are about 780 000 events reported each day. ISR processes more than 280 million of wagon events yearly. At the moment, the following Railway Undertaking use ISR:
RailData’s Terms of Reference define following conditions for ISR User:
ISR User fees are set each year to cover the costs. Standard fees take account of both Users usage and Technical interface. Special low entry fee are offered for small Users.
Railway Undertakings with interest to become ISR User need to contact the ISR Assembly chairman with the following Contact form. Applications are to be approved by the ISR Assembly.