Contact Us

Office Address

UIC (International Union of Railways)
16 rue Jean Rey, Paris
France F-75015

Email Us

info@raildata.coop
business@raildata.coop

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What operational benefits will we gain by joining RailData services?

Centralized wagon, consignment and responsibility data, improved tracking and visibility, operational metrics and customer information to support planning, fleet optimization and handover processes.

What are the entry requirements and contractual conditions to become a RailData service user?

Active freight railway undertakings must accept and sign the relevant RailData User Agreement, meet the service-specific minimum data/usage commitments and pay the applicable integration and usage fees.

What technical integration options and support are available for connecting our systems?

Multiple options are supported including SFTP and REST API connections, plus vendor interfaces; RailData provides testing, configuration and remote operational support.

How are data access, visibility and user roles managed between participating railway undertakings?

Access is controlled by role‑based filters that determine which railway undertakings can see particular wagon, consignment or train information depending on their role in a transport and their relation to the wagon. User account roles and permissions in the RailData Web Center application further limit functions and views to authorized staff, and audit/logging and inter‑RU agreements govern data sharing practices.

What are the typical costs and fees involved when joining and operating with RailData services?

New users pay a one‑time integration fee and annual usage fees scaled by interface type and message volume, with reduced options for small users and pro‑rata charging during the first year.

What testing and go‑live process is required before we start production exchange?

A staged process with test environment setup, communication and application tests, followed by production configuration once tests pass.